Through the planned and efficient
utilisation of resources, Central Metals and Alloys Limited are committed
to the provision of a quality assured service in compliance with customer
requirements and in an organised and professional manner.
In today's competitive world, we
recognise that simply satisfying the customer is not enough, we must aim
to go the extra mile in delighting and impressing our customers so that
they tell their colleagues about us, recommend our services to others and
give us their repeat business.
Quality objectives consistent with this
policy shall be established and communicated to all personnel, so that
they are understood. Objectives shall be monitored and subject to
systematic, periodic review by management
Central Metals and Alloys Limited regard
the attainment of ISO 9001 (2008) as being a significant milestone on our
"journey to excellence". In 2017 we successfully upgraded to ISO 9001 (2015) standard and regard it as the minimum standard
to which we will work.
We are committed to continually
developing and improving the effectiveness of the Quality Management
Steps shall be taken to ensure that this
quality policy is communicated and understood within the organisation.
Senior Management shall periodically
review this policy to ensure its continued suitability to the organisation.